NABL Contact Number – Who to Call for Accreditation Help

Do you want to know the NABL contact number? If so, you are at the right place!

The acronym NABL stands for National Accreditation Board for Testing and Calibration Laboratories.

We will tell you all the details about how you can contact the officials from NABL.

NABL stands for National Accreditation Board for Testing and Calibration Laboratories.

It is a Board of Quality Council of India (QCI) that accredits laboratories which meet the quality and technical requirements.

Whether you are running a pathology laboratory, diagnostic center, testing laboratory or calibration laboratory, understanding the accreditation process is important before applying for the same.

Now we will provide you with details about how you can contact the officials from NABL.

NABL Contact Number and Office Address Details

The following is the contact information for NABL

• Head Office: New Delhi
• Phone: 011-40050500 / 011-40032400
• Email: info@nabl.qcin.org
• Website: www.nabl-india.org
• Office Address: World Trade Centre, J-200, Block J, Second Floor, Nauroji Nagar, Safdarjung Enclave, New Delhi - 110029
• Office Timings: Monday to Friday: 9:00 am to 5:30 pm

For more information on the accreditation process, documents and other requirements you can contact them.

You can also visit the official NABL contact us page for more details.

What is NABL? Why is its Accreditation Important?

NABL is an acronym for National Accreditation Board for Testing and Calibration Laboratories.

It is one of the Boards of Quality Council of India (QCI). It provides accreditation to testing laboratories and other conformity assessment bodies based on their technical competence.

It is highly important for any laboratory to get accredited by NABL to establish its technical and calibration competence.

It also has many positive impacts on the quality management system of laboratories.

• Assessment of Laboratory Equipment and Staff Competency: Evaluates the skills of laboratory personnel and the equipment and methods used in the laboratory for testing.
• Patient Confidence: Builds confidence within patients and those they are servicing.
• Continuous Improvement: This drives laboratories to find improvement opportunities by highlighting issues and then implementing the correct solutions.

Laboratories wanting to achieve accreditation from the National Accreditation Board for Testing and Calibration Laboratories (NABL) will be assessed on the relevant ISO 15189:2022 requirements.

Further information on NABL requirements can be found within our article What is NABL Accreditation?

When should you contact NABL?

During their accreditation journey, laboratories may need to contact NABL.

1. Before Applying for Accreditation

For first-time applicants, NABL can be contacted to help clarify eligibility criteria and the application process.

2. For Application-Related Queries

To know the application procedure, required documents, or to resolve issues with the accreditation portal.

3. For Information on Accreditation Scope

This involves understanding which testing or calibration activities can be included in the Scope of accreditation.

4. For Assessment-Related Questions

This includes understanding the procedures, requirements and clarification on the type of actions to be submitted by the laboratories.

5. For Surveillance and Renewal Related Activities

For updates on surveillance assessments, reassessment procedures and other activities related to accreditation.

How to Apply for NABL Accreditation?

NABL accreditation process comprises many activities.

Step 1: Understanding the Requirements

The applicable accreditation standard is identified, and the requirements are determined.

Step 2: Preparation of Documentation

Required Quality Management documents and supporting records are developed.

This includes:

• Quality Manual
• Standard Operating Procedures (SOPs)
• Maintenance and calibration records
• Staff training and competency records
• Internal Quality Control (IQC) records
• External Quality Assessment (EQA) records
• Records of audits and management review

Step 3: Implement the Quality Management System

Drafting documents is not sufficient. Laboratories must implement the procedures and retain evidence of their effectiveness.

Step 4: Perform Internal Audits

The objective of internal audits is to identify nonconformities and areas for improvement before the official assessment.

Step 5: Submit NABL Application

The laboratory lodges its application via the official NABL online portal along with the proposed Scope and other requested information.

For more information, refer to the article on How to Fill NABL Application Online?.

Step 6: NABL Assessment

NABL Assessors review laboratory activities, documentation, evidence and technical competence to see if requirements have been met.

Step 7: Corrective Action

Evidence is supplied of corrective action for any instances of non-conformity.

Step 8: Accreditation Decision

The assessment and supporting information are reviewed by NABL and a decision is made regarding accreditation.

Documents to have on hand prior to contacting NABL

Prior to contacting NABL to follow up on their application, laboratories should have the following information and documents available.

• Laboratory name and registered address
• Legal Entity details
• Laboratory Contact details
• Proposed Scope of accreditation
• Applicable NABL accreditation standard
• Staff qualifications and competencies
• In-service equipment and testing methods
• Quality management system documents

If requested, these details can assist in answering queries in detail.

Need Step-by-Step Support? Contact Qualityveda

While you can formally approach NABL for guidance, the entire process of getting accredited requires a number of things over which NABL has no control. This includes, amongst others, preparation of SOPs, staff training, and clearing audits.

This is where Qualityveda comes in to help laboratories in India with accreditation needs.

Reach us at 8882509194

At Qualityveda, we offer end-to-end assistance with NABL, NABH and CAP accreditation processes and support, at 50% less than traditional consultants.

If you need assistance, you may also wish to check out Who are NABL Consultants and How do They Work?.

The difference between NABL and NABL consultants

NABL and NABL consultants have different functions.

NABL

NABL is the official accreditation body for laboratories and makes the final decision on accreditation.

NABL determines the requisite requirements for laboratories and evaluates them through its accreditation process.

NABL consultants

NABL consultants are independent professionals/organizations who assist laboratories in preparing for NABL accreditation, including documentation, staff training, in-house audits, quality control, assessment preparations, etc.

NABL consultants do not offer accreditation. The final decision on accreditation is taken by NABL.

Frequently Asked Questions (FAQs)

Q1. What is the official contact number of NABL?

The official contact numbers mentioned on the website of NABL are 011-40050500 and 011-40032400.

Q2. Where is the headquarters of NABL located?

NABL head office is situated at World Trade Centre, J-200, Nauroji Nagar, Safdarjung Enclave, New Delhi - 110029.

Q3. What is the official email address of NABL?

The official email address for general queries is info@nabl.qcin.org.

Q4. Can I apply online for NABL accreditation?

Yes. Laboratories can submit their accreditation requests through the official online application of NABL.

Q5. Is a NABL consultant mandatory for accreditation?

No. Laboratories can directly approach NABL for accreditation. However, consultants can help in preparation for accreditation in terms of documentation, training, quality management, assessment and other processes.

Q6. Can small diagnostic laboratories approach NABL for accreditation?

Yes. Small diagnostic laboratories can apply for accreditation if they meet the eligibility criteria defined by NABL.

Q7. Can Qualityveda award NABL accreditation?

No. Qualityveda offers consulting services and helps in preparation for accreditation. However, NABL is the authority to award the accreditation.

Final Thoughts

The contact number of NABL is useful for laboratories seeking information about accreditation, eligibility, documentation and assessment procedures.

However, preparation for NABL accreditation requires lots of documentation, training of staff for quality control and improvement, in addition to continuous internal audits.

For swift and efficient assistance in preparing for NABL accreditation, contact Qualityveda, your reliable accreditation partner.

Call: 8882509194

Website: www.qualityveda.co